Privacy Policy

The Privacy Policy below governs your Yendart account and any information you provide on this site.

As part of this service you will have to provide personal information in order that we send successfully to you our products. By consenting this Private Policy you are accepting that your personal information is stored and processed by the hosting services and Yendart’s computer.

We will not sell nor lease personal information nor clients list to third parties. Data provided by the user in any modality will be used only and exclusively by Yendart for the next purposes:

-         To get statistic information that helps us to improve the quality of our service, this includes customer service, structure, design and contents of the web page and improvement of our publicity.

-         Facilitate to the client the input of personal data for upcoming shopping and register a purchase history.

-         To send our products to the client’s desired address and bill correctly with the data provided by him/her.

-         To have a record per client which includes purchases, comments, complaints, requests, clarifications, etc. We keep these records to measure our relationship with our clients and improve the quality of the customer service.

-         To e-mail promotions and offers to users of Yendart as long as their approval has been given.

There are four ways for Yendart to obtain data from its clients:

-         When personal information forms are filled in to ship the products and for billing.

-         E-mails, faxes, phone calls or any other means used to communicate with Yendart. The information provided by these means will be added to your record for customer service quality control. In the same way, all answers and resolutions provided by Yendart to the user will be kept in every user’s record.

-         Surveys. Once in a while, we will run optional surveys to evaluate user’s interests and needs and to gather demographic information.

-         When you update your personal information, we keep a copy of the first version of your registration.

You also must consider that Yendart uses different company services such as FedEx, UPS and DHL for delivering our products. It’s important to remember that the addresses provided for this purpose will be shared with these companies so you can receive your products.

If suspicious or illicit acts are perpetrated involving our company in any way, all information needed will be referred to the corresponding authorities.